Information published under Decree-Law 7/2004 of 7 January on electronic commerce, and under Article 10 of Decree-Law 24/2014 on distance contracts.
Raquel Filipa Rodrigues Canuto, sole trader (empresária em nome individual)
R. de Espinho 59, 3810-193 Aveiro, Portugal
Portuguese tax number (NIF): 298318970
Telephone: +351 915 219 886 (national landline rate, Monday to Friday, 09:00 to 18:00 Lisbon time)
Email: support@vitarawells.com
Activity: development and operation of digital wellness services. Registered in Portugal as a sole trader. There is no professional regulator or licensing body for this activity, and no membership of a professional body is claimed.
Domain: vitarawells.com. The site presents and sells access to the Vitarawells platform, a subscription wellness service described in full in the terms of service.
The site and platform are hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, United States, on infrastructure located in the European Union.
Payments are processed by Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. Vitarawells does not receive or store full card details. Charges appear on your statement as VITARAWELLS.
Prices are shown in US dollars (USD) on the pricing page and are the total amount charged, inclusive of any tax we are required to account for. Invoices are issued electronically and are available on request at support@vitarawells.com.
Consumers may submit a complaint through the Portuguese electronic complaints book at livroreclamacoes.pt.
Under Law 144/2015, consumers may refer disputes to an approved alternative dispute resolution entity. The official list is kept by Direção-Geral do Consumidor at consumidor.gov.pt. Where no territorially competent centre applies, the national centre CNIACC, cniacc.pt, is competent.
The name Vitarawells, the site design, the text, the graphics and the platform software are protected by copyright and may not be copied, reproduced or reused without written permission. Third-party fonts, icons and photographs are used under their respective licences, listed on the licences page.
Write to support@vitarawells.com with enough detail for us to find the content or reproduce the issue. We acknowledge reports within 3 working days. Please do not test against live member accounts.
See the privacy policy and the cookie policy.
